At HAWE, we see quality from two perspectives: 

Customer‘s perspective:

HAWE regards itself as a reliable, agile supplier and engineering partner that pursues the goal of satisfying demanding customers over the long term. To this end HAWE provides products of highest quality and durability, guarantees very reliable delivery and offers manifold services with short reaction times

Internal perspective:

Our employees fulfill customer requests by professionally and transparently managing their processes, products and systems, as well as continually optimizing these. Deadlines, efficiency and results always take center stage.

At HAWE, we are committed to the following principles:

Employees

• A high standard in internal professional training guarantees the availability of qualified skilled workers.
• Our highly talented executives and employees enjoy clearly defined scopes of responsibility to act independently within the framework of assigned duties and agreed targets. KPIs allow the transparent evaluation of these targets and serve as a decision-making basis for measures to be implemented.
• Standardized methods are used to determine and promote the development potential of employees (also as part of the in-house HAWE Academy).
• The employees’ expertise and knowledge is a vital success factor for HAWE and is retained within the company through mutual exchanges and a purposeful succession program.

Products & Processes

• Interdisciplinary teams, concurrent development phases and the strategic integration of clients into customer-specific developments, all help to complement and further the standardized product development process.
• The QM system ensures that top quality also remains consistent with large numbers of variants and small batch sizes.
• High-performance and intelligent IT tools (such as CAQ, ERP, Intranet) interlink processes and employees to support the deployment of appropriate quality methods (among others, audits, FMEA). This guarantees preventive error avoidance and continual improvements to products and processes.
• The sustainable and forward-looking selection and development of our suppliers ensures ideal cooperation in line with HAWE’s quality standards.
• The systematic selection and forward-looking development of suppliers (among other things by conducting supplier audits, QSVs) ensures collaboration between partners and meets the quality requirements of HAWE.

Services

• Our skilled sales staff support customers in developing bespoke hydraulic solutions.
• Our worldwide service network assists our customers 24/7 and provides them with swift technical support and assistance with skilled local service technicians.
• The service products utilized support our customers in unlocking the full potential of HAWE’s products

Systems

• The international reach of our quality management system sets global standards applicable throughout the entire HAWE-Group.
• Independent organizations regularly certify our management systems and products (among others ISO 9001, ISO 14001, ISO 50001, CE0036, KBA).