Field service

Mobile service at HAWE Hydraulik

When you need on-site assistance, HAWE Hydraulik's service team provides support over the product's entire life cycle: from start-up and training, through maintenance, all the way to inspections and optimizations. In time-critical situations our customer service is available to promptly assist you with your hydraulic needs.

Our service colleagues provide extensive know-how and expertise for all hydraulic brands and systems in the most diverse applications. These include industrial and mobile hydraulics, building automation equipment and hydraulics inclusive of offshore certifications.

Furthermore, our service colleagues provide all the necessary technical equipment.

Capabilities

System support

  • Redesign & Retrofit
  • On-site Troubleshooting, Repair & Maintenance
  • Data Acquisition
  • Patented Advanced Leak Detection Methods
  • Installation & Commissioning
  • Oil Conditioning and Filtration, Filter Exchange
  • Oil Analysis (on-site)
  • System Flushing (only small systems)

Component support

  • Service & Repair
  • Rebuild and Core-Exchange Program (core exchange is for 3rd party components/Non-HAWE)
  • Oil Analysis Program (off-site)
  • Critical Wear Part Stocking with Agreements

Customized services

  • Applications and Systems Engineering
  • General Hydraulic Training
  • Specific System/Customized Training
  • HAWE Tool Suite/Parts Breakdown

Core exchange program

The HAWE service team utilizes a core exchange program to replace other manufacturing components in order to minimize down times in scheduled service and repair jobs.

Service contact

Our team is available as one central contact for the entire range of HAWE services.

HAWE North America, Inc. 
10920 West Sam Houston Parkway, Suite 700
Houston, TX 77064

HAWE's Normal Business Hours:

Monday - Thursday: 8AM - 5PM

Central Standard Time

Friday: 8AM - 4PM

Central Standard Time

During Normal Business Hours: 

(713) 300-3260 or 3261

After Hours Emergency: 

(844) HAWE-NOW
(844) 429-3669

Email: service (at) haweusa.com

 

Technical Support:

HAWE has technical support professionals available to answer any questions you may have about HAWE products or solutions. 

Email: TechSupport (at) hawehydraulics.com

Technical Support Phone: 

(704) 509-1599 Option: 2