Data Protection

We are delighted that you are visiting our site and are interested in our products and services. The protection of personal data is an important concern for us. We should now like to advise you what information we will collect during your visit to our website and how it will be used to ensure that you feel safe when on our site.

1. Responsible for data processing

HAWE Hydraulik SE
Einsteinring 17
DE-85609 Aschheim/München

 

2. Personal data

Personal data is individual information about the personal or material circumstances of an identified or identifiable natural person. This includes information such as your correct name, your address, your telephone number, your position and your company. Information which cannot be directly linked to your real identity - such as the number of users of a page - is not personal data.

 

3. General data collection when accessing our website

If you merely use the website for information purposes, i.e. without registering or otherwise transmitting information to ourselves, we will collect only the personal data transmitted to our server by your browser (known as server log files). This information includes for example the IP address, the type and version of the web browser used, the operating system used, the web page from which you accessed the site and the time of the request. Server log files are technically necessary to display our website to you and to ensure stability and security (the legal basis is thus the legitimate interest according to Art. 6 para. 1 s. 1 point f GDPR). This does not therefore involve any special function of our website. We carry out statistical evaluation of the data collected in this manner. 

 

4. Collection and processing of personal data

You will possibly be asked to provide personal information. It is not obligatory to answer such questions. We use personal data made available by yourself solely for the purpose of offering you individual service, i.e. in general to respond to your enquiry. Moreover, personal data made available by yourself will not be stored or passed on for any further purpose. We would like to assure you that your information will be treated as confidential in accordance with the applicable data protection regulations. Where we employ external service providers for individual offers on this site, for example in the case of our applicant portal, they are selected with the greatest possible care subject to aspects of data protection and according to the statutory provisions. The nature and scope of the data processing operations to be performed are regulated on a contractual basis and the service providers engaged for this purpose are bound by a special obligation to comply with the same data protection level as is customary at our company.

 

5. Rights of the data subject

In conjunction with the processing of your data you have the right to access according to Art. 15 GDPR, the right to correction according to Art. 16 GDPR, the right to erasure according to 17 GDPR, the right to restriction of processing according to Art. 18 GDPR, the right to object under Art. 21 GDPR and the right to data portability under Art. 20 GDPR. In the case of the right to access and to erasure, they are subject to the restrictions pursuant to Sections 34 and 35 of the German Federal Data Protection Act (BDSG). You moreover have a right to lodge a complaint with the competent supervisory authority (Art. 77 GDPR in conjunction with Section 19 BDSG).

 

6. Contact via e-mail or contact form

If you get in touch with us either via e-mail or using a contact form, we will store the data you submit to us (your e-mail address, and possibly your name and telephone number) in order to respond to your questions. The legal basis for processing of this data, which is transferred during the sending of an enquiry, is Art. 6 para.1 point f) GDPR (legitimate interests of ourselves as data controller). Where the object of the enquiry is the conclusion of a contract or the execution of an existing contract, the additional legal basis for processing is Art. 6 para.1 point b) GDPR (performance of a contract). Where we ask you to also enter in our contact form information which is not necessary to establish contact, we have indicated this as being optional. We will use this information to categorise your enquiry and to improve the handling of your issue. The provision of optional information takes place on a voluntary basis. Your personal data will be erased as soon as it is no longer required to achieve the purpose of its collection. You also have the option at any time to object to data processing. All personal data which has been stored in the course of establishing contact will in this case be erased, except where necessary to comply with statutory periods of data retention. In other respects processing is restricted.


7. Using the HAWE customer portal

You can register with us and create a customer account. In order to complete your registration, you have to fill out the mandatory fields that are marked. Title, first name, last name, e-mail, company name and company address are mandatory information.

The registration process uses the double opt-in process. Your registration will only be completed when you click on the link in the confirmation e-mail that will be sent to you. The e-mail will be sent to the e-mail address previously provided.

All data provided is stored by our company and used to get in touch with you by telephone or by post, as well as for contacting you by e-mail for marketing purposes.

The personal data provided represents the contractual service in return for provision of the customer portal free of charge. Irrespective of this, you have the right at any time to revoke the usage of your personal data for marketing purposes with future effect. To avail yourself of this option, click on the deactivation option provided or send us an e-mail to info (at) hawe.de and notify us of your revocation.

 

8. Applications

You can submit an application to us electronically. We will of course use your information solely to deal with your application and will not pass it on to third parties. Please note that e-mails which are sent without having been encrypted are not access-protected during transmission.

We additionally place our application portal at your disposal. In this case your online application is directly forwarded to the HR department via an encrypted connection and of course treated as confidential.

In the applicant tool you can supply information about yourself and your profile. Certain information is necessary for you to be able to send off your application. This information includes e.g. your first and last name and your address. Such data is marked as being mandatory fields. You can also voluntarily provide us with further information and submit documents such as your CV, references, cover letter, etc. Please note that such documents may contain sensitive data (revealing racial and ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health status or sexual life). Should you transmit corresponding information, you also declare your consent to its processing.

Where an application is sent by post or e-mail, the data may be captured and input in the tool by the HR department.

You can find further information about data processing in the framework of the application procedure in the privacy statement of our application portal.

Your personal data will be erased following completion of the application procedure after a maximum period of 6 months, unless you have explicitly given us consent to store your data for longer, or where a contract has been concluded. The legal basis here is Art. 6 para. 1 a, b and f GDPR and Section 26 BDSG.

 

9. Newsletter

With your consent according to Art. 6 para. 1 a GDPR you can subscribe to our newsletter, in which we inform you about our latest offers. We use what is known as the double opt-in procedure for registration to our newsletter. This means that, after you have registered, we then send you an e-mail to the e-mail address you stated, asking you to confirm your wish to be mailed the newsletter. If you do not confirm your registration within [24 hours], your information will be blocked and automatically erased after one month.

For the newsletter to be mailed, it is necessary to state your first and last name, title, country and your e-mail address. The provision of further, separately marked data is voluntary and will be used so we can address you personally. Following your confirmation we will store your e-mail address for the purpose of sending you the newsletter. The legal basis here is Art. 6 para. 1 a GDPR. We moreover store the times of registration and confirmation. The purpose of this procedure is to secure evidence of your registration and to be able to identify any possible misuse of your personal data.

You can revoke your consent to mailing of the newsletter at any time and cancel the newsletter. To revoke consent, you can click on the link included in every e-mail with the newsletter, use the Opt-out Center or do so via a e-mail at info (at) hawe.de.

 

10. Downloading of white papers and other documents to generate leads

A selection of white papers and PDF documents are available on our website. To initiate their dispatch, you will be asked to specify your contact data (first and last name, e-mail address, country). This data is stored by our company and used to get in touch with you by telephone or by post, as well as for contacting you by e-mail for marketing purposes. Following initial registration you will be able to perform further downloads in a convenient manner without further registration. To this end, a cookie will be placed on your computer and your interest recorded in your user profile. The personal data provided represents the contractual service in return for the provision of white papers free of charge. Irrespective of this, you have the right at any time to revoke the usage of your personal data for marketing purposes with future effect. To avail yourself of this option, click on the withdrawal option available, use the Opt-out Center or send us an e-mail to info@hawe.de and notify us of your revocation.

 

11. Webinars with GoToWebinar

HAWE Hydraulik offers webinars on a range of topics.  This takes the form of a short seminar offered via the Internet free of charge. In order to offer webinars via the Internet, HAWE Hydraulik uses the cloud solution GoToWebinar of LogMeIn, Inc. 333 Summer Street, Boston, MA, USA. As regards provision of this service and the associated data processing, LogMeIn, Inc. is the controller responsible for processing. The privacy statement of LogMeIn can be found here. We transmit your registration details and customer data to LogMeIn, Inc. for the purpose of order-related performance of the webinar.

Statistical data is transferred to HAWE Hydraulik during and following performance of the webinar. If you take part in a webinar, ask or answer a question during the webinar, we will additionally receive your registration details, as well as information about the duration of participation, your interest in the webinar, any question asked and response regarding further customer service or elaboration of the user experience.

An encrypted connection will be established between yourself and the organiser of the webinar. We do not record the audio or image information transferred in the course of this session. By clicking on "Participate", you confirm that you too will not make any recording or screenshots of this session.

You can end the session at any time by simply closing the browser window or exiting the program or app. Your participation in the session will also end automatically when the webinar trainer ends the session.

You can participate in a webinar if you register as a participant for the relevant webinar beforehand. To this end, the following data is requested by HAWE Hydraulik: Title, first and last name, e-mail address and country are stored by our company.

This data is used to get in touch with you by telephone and by post, as well as for contacting you by e-mail for marketing purposes. The personal data provided represents the contractual service in return for provision of the webinar free of charge. Irrespective of this, you have the right at any time to revoke the usage of your personal data for marketing purposes with future effect. To avail yourself of this option, click on the withdrawal option available, use the Opt-out Center or send us an e-mail to info@hawe.de and notify us of your revocation.

 

12. Mobile apps

You can download HAWE Hydraulik's mobile apps to your mobile device and use them without accessing the Internet. When using the mobile apps, no personal data is collected by HAWE Hydraulik.

However, when downloading mobile apps, the required information is transferred to the respective app store, e.g. the user ID of your account, the time of the download and, if applicable, the device identification number. We have no influence on this data collection and are not responsible for it. We process this data only insofar as it is necessary for downloading the mobile app to your mobile device.

When using the download functions implemented in the mobile app, an access to our website is executed. In the process, the data described in the section "General data collection when accessing our website" is collected.

 

13. Direct advertising authorisation according to Section 7 para. 3 German Law against Unfair Competition (UWG)

The e-mail addresses captured with the purchase of a product or service on our website are used by our company for the purpose of direct advertising for our own and for similar products and services. If you no longer wish to receive direct advertising, you can object to the use of your e-mail address at any time. Every newsletter also includes a relevant link designed for this purpose.

 

14. Data transfer

Transfer of your data to third parties does not fundamentally take place, unless we are subject to a statutory obligation to do so, the transmission of data is necessary for the performance of a contract, or you have previously given us your explicit consent to the transmission of your data.

External service providers and partner companies such as online payment providers or shipping companies entrusted with delivery will be provided with your data only where this is necessary for execution of your order. In these cases the scope of the data transmitted will however be kept to the minimum necessary. Where our service providers come into contact with your personal data, we ensure in the context of third-party processing pursuant to Art. 28 GDPR that they comply with the legal data protection regulations in the same manner. Please also take note of the relevant data protection information of the providers. The responsibility for the content of third-party services is incumbent on the individual service provider, whereby we verify these services for compliance with the statutory requirements to the extent that can be reasonably expected of ourselves.

We attach importance to the processing of your data within the European Union / European Economic Area. It may however come about that we employ service providers which process data outside the European Union / European Economic Area. In these cases we ensure that an appropriate level of data protection is established by the recipient prior to the transfer of your personal data. This means that EU standard contracts or an adequacy decision such as the EU Privacy Shield should be used to attain a level of data protection that is comparable with the standards existing within the European Union.

In order to fulfil our contractual and statutory obligations, your personal data will be disclosed to various public agencies or internal departments and to external service providers.

We work with selected external service providers to fulfil our contractual and statutory obligations:

- IT service providers (e.g. maintenance service providers, hosting service providers)
- Service providers for document / data destruction
- Printing services
- Telecommunications
- Payment service providers
- Consulting - Service providers for sales or marketing
- Credit agencies
- Authorised dealers
- Service providers for telephone support (call centres)
- Web hosting service providers
- Lettershops
- Accountants

Public agencies:
We may moreover be obliged to transmit your personal data to other recipients such as the authorities in order to comply with statutory duties of disclosure.
-Financial authorities
-Customs authorities
-Social security institutions

 

15. Social bookmarks

Social bookmarks are incorporated on our website (e.g. from Twitter and YouTube). Social bookmarks are Internet bookmarks with which the users of such a service can collect links and news items. They are incorporated on our website merely as a link to the relevant services. After clicking on the embedded graphic, you will be taken to the site of the individual provider, i.e. only then will user information be transferred to this provider. Please consult the data protection provisions of the providers for information on the handling of your personal data when using each site.

 

16. Use of social plug-ins

This website uses social plug-ins of the provider(s)

  • Twitter (operator: Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA)
  • LinkedIn (operator: LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin, Irland)
  • Xing (operator: XING SE, Dammtorstraße 30, 20354 Hamburg, Germany is the listed operator of the social network XING)
  • Instagram (operator:  Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.)

These plug-ins normally collect data from you as standard and transmit it to the servers of the relevant provider. To ensure the protection of your privacy, we have taken technical measures which guarantee that your data cannot be collected by the provider of the individual plug-in without your consent. When you access a page incorporating such plug-ins, they are initially deactivated. Only when you click on the relevant symbol will the plug-in be activated, and you so give your consent to your data being transferred to the relevant provider. The legal basis for the usage of plug-ins is Art. 6 para. 1 a and f GDPR.

Following activation, the plug-ins also collect personal data such as your IP address and send it to the servers of the relevant provider, where it is stored. When you access the website in question, activated social plug-ins additionally set a cookie with a unique identifier. This allows providers to also create profiles about your usage behaviour. This additionally happens when you are not a member of the social network of the relevant provider. If you are a member of the provider's social network and you are logged in to the social network during your visit to this website, your data and information can be linked to your profile on the social network via your visit to this site. We have no influence on the exact extent of the data collected from you by the relevant provider. Please consult the data protection information of the relevant provider of the social network for further information on the extent, nature and purpose of such data processing and the rights and possible settings to safeguard your privacy. This can be found at the following addresses:

Twitter: twitter.com/privacy/

 

17. Usage of YouTube in extended data protection mode

We use the provider YouTube to incorporate videos on our site. They are embedded here in extended data protection mode. Like most websites, YouTube also uses cookies to collect information about visitors to its Internet site. The reasons for such usage by YouTube include the compilation of video statistics, the avoidance of fraud and the improvement of user friendliness. This also results in connection to the Google DoubleClick network. When you start a video, this might initiate further data processing operations. We have no influence on this. You can find further information about data protection at YouTube in its privacy statement at: www.youtube.com/t/privacy_at_youtube

If you do not wish to receive any user-based advertising, you can disable the display of advertising using Google's Ads Settings.

 

18. Use of Google Maps

We use Google Maps to visually present geographical information. When Google Maps is used, data about the usage of map functions by visitors is also collected, processed and used by Google. The processed data may in particular include the IP addresses and location data of users. Processing of the data in the USA should also be assumed. You can find further information about data processing by Google in Google's Privacy Policy, which also includes the option of adjusting your personal data protection settings.

 

19. Use of cookies

When you use our website, cookies are stored on your computer. Cookies are small text files that are stored on your hard disk, assigned to the browser you are using, and through which certain information flows to the site that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer. They serve to make the Internet offer as a whole more user-friendly and effective. 

The legal basis for possible processing of personal data by means of cookies and their storage period may vary. If you have given us your consent (which can be revoked at any time in the future), the legal basis is Art.6 para.1 sentence 1 lit.a GDPR. Insofar as data processing is based on our predominant legitimate interests, the legal basis is Art. 6 Para. 1 S.1 lit.f GPDR. In this case, you have the right to object to the processing under the legal requirements (Art. 21 GDPR).

You can also configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may then not be able to use all the functions of this website.

 

20. Website analysis

We use various services, which are listed below, for the purposes of analysis and optimisation of our website. This allows us, for example, to analyse how many users visit our site, what information is most in demand, or how users locate offers. The data we collect includes the Internet page from which a data subject accessed a web page ("referrer"), the subpages of the Internet site which were accessed, or how often and the length of time during which a subpage was viewed. This helps us to make our offers user-friendly and to improve them. The data collected here is not used to personally identify individual users. The data collected is anonymous, or at least pseudonymous. The legal basis for this is Art. 6 para. 1 f GDPR.

etracker

The provider of this website uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. We do not use cookies for web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies are used to enable a statistical range analysis of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offer or its components. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.

The data generated by etracker on behalf of the provider of this website is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject to the strict German and European data protection laws and standards. In this regard, etracker was independently checked, certified and awarded with the ePrivacyseal data protection seal of approval.

The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is very important to us, the data that may possibly allow a reference to an individual person, such as IP address, registration or device IDs, will be anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose, combine it with other data or pass it on to third parties.

You can object to the outlined data processing at any time by clicking on the slider. The objection has no disadvantageous consequences. If no slider is displayed, the data collection is already prevented by other blocking means.



Further information on data protection with etracker can be found here.

21. Security

We have taken extensive technical and operational precautions to protect your data from accidental or wilful manipulation, loss, destruction or access by unauthorised persons. Your data is stored in a secure operating environment, which is not accessible to the general public. We moreover regularly review our security procedures and update them according to technological progress. Should you wish to get in touch with us by e-mail, we should however like to remind you that the confidentiality of the information transmitted is not guaranteed. The content of unencrypted e-mails can be viewed by third parties. We therefore recommend that you only send us confidential information either by post or following encryption.

 

22. Amendments to privacy statement

We reserve the right to amend or adapt this privacy statement at any time subject to the data protection regulations applicable at that time.

 

23. Contact details for data protection officer

Jana Heinze
Data protection officer
Intersoft consulting services AG
Beim Strohhause 17
DE-20097 Hamburg 
datenschutz (at) hawe.de

                                                                                                                                          As at: January 2021