HAWE spare parts & special service

HAWE spare parts & special service

HAWE offers hydraulic components and systems built to last a machine‘s life time. In the unlikely event of an unforeseen failure our spare parts service will be at your side. Call us for assistance. We will work out a solution tailored to your needs and you receive the appropriate, cost-saving spare part at a demand-adjusted delivery time.

Our spare parts service offers you:

  • Identification of the spare part by means of detailed exploded-view drawings (among others, valves, pumps, power packs, springs, seals and gaskets)
  • Defining alternative spare parts, in case outdated parts are no longer manufactured
  • Configured sealing kits, deliverable ex stock
  • Demand-adjusted delivery times:
    The spare part will be shipped the same day, if it is in stock and the order is received by 2 pm. Where customized spare parts are to be manufactured you will benefit from our flexible production so that urgent parts take precedence, without disrupting normal production.

Special service tools for short-term needs of standard products:

  • Rapid Range: Predefined products that are at the customer within four days
  • Priority Management: Delivery times individually shortened for singular make-to-order production
  • Breakdown Order: Quickest possible delivery in case of machine downtime

Your benefits:

  • All-round assistance by experienced and competent service consultants
  • Swift establishment of the appropriate spare part
  • Economic solution:
    We will exchange the entire hydraulics component only where necessary. In many cases the exchange of one spare part suffices, saving you costs.
  • Original spare parts with audited quality
  • Minimum downtimes

Be on the safe side with our spare parts service! More information in our

spare parts & special service brochure.

Service contact

Our team is available as one central contact for the entire range of HAWE services.

HAWE North America, Inc. 

13020 Jamesburg Drive, Suite A
Huntersville, NC 28078

Normal Business Hours:

Monday - Thursday: 8AM - 5PM - Eastern Standard Time

Friday: 8AM - 4PM - Eastern Standard Time

During Normal Business Hours: 

(704) 509-1599

After Hours Emergency: 

(713) 249-0771

Email:  serviceteam_us (at) hawe.com

 

Technical Support:

HAWE has technical support professionals available to answer any questions you may have about HAWE products or solutions. 

Email: TechSupport_US (at) HAWE.com

Technical Support Phone: 

(704) 509-1599 Option: 3